Terms of service

Last Updated: July 15, 2025

Welcome to Lux Chicago Inc / Lux Sneakers and Streetwear (“Lux”, “we”, “our”, or “us”). By using our website (luxsns.com) or purchasing from us, you agree to the following terms. Please review them carefully before using our services.

1. Purchases & Orders

  • All sales are final. Prices include applicable taxes and shipping unless otherwise noted.
  • We may refuse or cancel orders at our discretion due to pricing errors, stock issues, or suspected fraud.
  • Product availability and pricing may change without notice.

2. Shipping & Delivery

  • We offer various shipping methods at checkout.
  • Delivery times are estimates, not guarantees. Delays caused by carriers are outside our control.
  • Tracking will be provided upon shipment.

3. Returns & Exchanges

  • All sales are final — no returns, refunds, or exchanges are accepted under any circumstances.
  • We do not offer store credit, cancellations, or size swaps for any order once placed.
  • Products are sold as-is. Please review all product details, sizes, and descriptions carefully before purchasing.
  • If a package is returned due to an incorrect address or failed delivery, reshipping fees will apply. Unauthorized returns will be refused.

4. Pricing Errors & Order Cancellations

  • In the event of a pricing error (including listings showing $0.00 or an incorrect amount), we reserve the right to cancel or refuse any order placed under the incorrect price, even if your payment has been processed or you have received an order confirmation.
  • Such errors may result from typographical mistakes, system glitches, or synchronization issues with our online platforms.
  • If your order is canceled due to a pricing error, you will be notified via email, and any payments made will be promptly refunded to your original payment method.
  • Orders placed during website or system malfunctions, including clearly incorrect pricing, do not constitute a valid contract and will not be honored.

5. User Accounts

  • You are responsible for keeping your login credentials safe.
  • You agree not to impersonate others or use false information when creating an account.

6. Product Information & Imagery

  • We strive to provide accurate product details but cannot guarantee all listings are fully up to date or error-free.
  • Some images on our site may be sourced from third parties and are not owned exclusively by Lux Chicago Inc / Lux Sneakers and Streetwear.

7. Intellectual Property

  • Original content on our website (text, logo, layout) is owned by Lux unless stated otherwise.
  • You may not copy, reuse, or redistribute site content without permission.

8. Limitation of Liability

  • Our products and services are provided “as is” without warranties.
  • We are not liable for any damages arising from use of the Site or our products.

9. Modifications

We may update these Terms at any time. Your continued use of our services means you accept the updated terms.

10. Contact

If you have questions about these Terms, reach out to:

Lux Chicago Inc / Lux Sneakers and Streetwear
Orland Square Mall
288 Orland Square Dr, Suite F01E
Orland Park, IL 60462

Coming Soon:
1325 W Taylor St
Chicago, IL 60607

Email: contact@luxsns.com
Instagram: @luxchicago